Child Safety Standards
Pitch or Ditch has zero tolerance for child sexual abuse and exploitation (CSAE) in any form. This page sets out our published standards against CSAE, including child sexual abuse material (CSAM), and how we prevent, detect, report, and act on it.
1. Adults only
Pitch or Ditch is strictly an 18+ service. Every account must confirm a date of birth showing the user is 18 or older, and we remove accounts we discover to belong to minors. Content that sexualises, endangers, or exploits minors — real or depicted — is prohibited without exception, as is any attempt to use the service to contact, groom, or solicit minors.
2. Prevention and detection
- Every pitch video is reviewed before it can go live. Uploaded videos pass automated content scanning and are held for review; nothing is published unmoderated.
- Profile photos are scanned with automated CSAM-detection technology at upload, before they are shown to anyone.
- Suspected material is quarantined immediately so it cannot spread, and is handled in a way that preserves evidence for law enforcement.
3. In-app reporting
Every profile, pitch, and conversation in the app can be reported directly from within the app (open the profile or chat and choose Report). Child-safety reports are treated as the highest priority and reviewed by a human. You can also report concerns to us at any time at support@pitchorditch.is.
4. Enforcement
Where we identify CSAE content or behaviour we remove the content, permanently ban the account, and preserve the evidence. We do not warn offenders first, and bans are not appealable for child-safety violations.
5. Reporting to authorities
We comply with applicable child safety laws. Confirmed or suspected CSAM and CSAE activity is reported to the relevant authorities — for our Icelandic-operated service that means the Icelandic police (Ríkislögreglustjóri) and Barnaheill (Save the Children Iceland, the national INHOPE hotline) — and, where required, to other regional or national authorities. We cooperate with lawful law-enforcement requests, including preserving account data and evidence.
6. Contact
Our designated child-safety point of contact can speak to our CSAM prevention practices and compliance: support@pitchorditch.is.