Questions, account help, or something not working? We're here.
We aim to reply within 1–2 business days. Please include the email or phone number on your account so we can find it.
A friend records a short video — a "pitch" — about why you're worth a date. It sits on your profile next to your photos. Others swipe Sold if they're interested, Ditch if not; when you're both Sold, you match and can chat.
All Access is an auto-renewing subscription billed through your Apple ID. To view, change, or cancel it, open the iOS Settings app → tap your name → Subscriptions, or go to App Store → your profile → Subscriptions. Cancelling stops future renewals; access continues until the end of the paid period.
Boost and Super Sold are one-time purchases (consumables). Once used they're applied immediately and aren't refundable through the app — refund requests for any purchase go through Apple at reportaproblem.apple.com.
In the app, go to Profile → Settings → Delete account. This permanently erases your profile, photos, pitches, matches, and messages.
Open the person's profile or your chat with them and choose Report or Block. Reports are reviewed by our moderation team. Every pitch video is also checked before it can go live.
We don't sell your data or track you across other apps. See our Privacy Policy for the full details.